Shinta

I'm a Virtual Assistant

Hi, i'm Shinta

As a dedicated virtual assistant specializing in e-commerce management, social media management, customer service and business development. I bring more than 7 years of expertise in sales and marketing across various industries. I am committed to helping businesses grow their online presence and generate valuable leads.

  • DKI Jakarta, Indonesia.
  • +62 851 7447 7119
  • yourva@shintaanggraini.com
  • www.shintaanggraini.com
Me

My Professional Skills

I manage e-commerce and handle social media for business owners, specializing in Instagram. I also generate leads to boost their sales, giving them more time to focus on growth

E-Commerce Management 92%
Social Media Management 85%
Customer Service 88%
Business Development 90%

E-Commerce Management

Unlock your e-commerce potential with our comprehensive management services! We excel in platform and product management, ads and promotion setup, customer service, and performance reporting. Trust us to optimize your online store and drive sustainable growth

E-Commerce Fulfillment

Streamline your operations with our e-commerce fulfillment and inventory control services! We ensure timely order processing, accurate stock management, and seamless shipping. Trust us to enhance efficiency and elevate customer satisfaction for your online store.

Social Media Management

Enhance your online presence with me. I will boost your visibility by managing your Instagram, which includes content creation, scheduling,foster meaningful interactions, analytics, and strategy development to maximize your brand's impact on Instagram

Customer Service

Experience exceptional customer service with our dedicated team, focused on your needs. We provide personalized support, anticipating issues before they arise, and turning every interaction into a positive experience. Trust us to care for you!

Business Development

Elevate your business with targeted business development. I specialize in finding qualified prospects, nurturing relationships, delivering high-quality leads, and boosting sales to fuel your growth

Personal Assistant

Maximize your efficiency with our personal assistant services! We handle scheduling, correspondence, research, and task management, allowing you to focus on what matters most. Trust us to streamline your day and simplify your life effortlessly.

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  • Personal Assistant

     

    Enhance Your Productivity with Our Personal Assistant Services

    Streamline your life and maximize your efficiency with our professional personal assistant services. Our dedicated team is here to handle your everyday tasks, allowing you to focus on what truly matters. Here’s how we can support you:\

    📅Calendar Management: We expertly manage your schedule, coordinating appointments and meetings to ensure you never miss an important engagement. Enjoy a well-organized calendar that maximizes your time.

    📧 Email and Correspondence Management:  Our team handles your emails and correspondence, prioritizing important messages and responding on your behalf. We ensure your communication is timely and professional.

    ✅ Task Management: We help you stay on top of your to-do list, organizing tasks and setting reminders so you can focus on high-priority projects without feeling overwhelmed.

    🔍Research and Information Gathering: Need information quickly? We conduct thorough research on various topics, providing you with the insights and data you need to make informed decisions.

    ✈️Travel Planning: We take the hassle out of travel by arranging flights, accommodations, and itineraries tailored to your preferences, ensuring a seamless travel experience.

    Why Choose Us?

    By partnering with us, you gain a trusted ally dedicated to enhancing your productivity and simplifying your life. Our focus on efficiency and detail allows you to concentrate on your core activities while we manage the details.

    Ready to Elevate Your Efficiency?

    Contact us today to discover how our personal assistant services can help you reclaim your time and boost your productivity! Let’s work together to create a customized plan that meets your unique needs and goals.

  • Business Development


    Unlock your business’s full potential with our specialized business development services focused on enhancing sales and expanding your market reach. Our expert team is dedicated to generating leads, closing deals, and building lasting customer relationships. Here’s how we can support your success:

    🔍 Market Research and Analysis: We conduct in-depth market research to identify trends, customer needs, and competitive landscapes. This insight enables you to tailor your offerings and target the right audience effectively.

    📈Lead Generation: Our targeted lead generation strategies focus on identifying and engaging qualified prospects. We utilize various channels to ensure a consistent flow of potential clients interested in your products or services.

    📊Sales Strategy Development: We design and implement customized sales strategies that align with your business objectives. Our approach is designed to maximize conversion rates and drive significant revenue growth.

    🤝 Relationship Building: We foster strong relationships with clients and partners, enhancing customer loyalty and creating opportunities for upselling and cross-selling.

    ✍️Negotiation and Closing: Our experienced team excels in negotiation and closing deals, ensuring that you secure valuable contracts and partnerships that contribute to your bottom line.

    📋Performance Monitoring and Reporting: We provide regular performance reports to track sales metrics and evaluate the effectiveness of our strategies. This data-driven approach allows for ongoing adjustments to optimize results.

    Why Choose Us?

    By partnering with us, you gain a dedicated team of sales professionals who are passionate about driving your growth. Our proactive strategies and insights empower you to thrive in a competitive marketplace.

    Ready to Supercharge Your Sales?

    Contact us today to explore how our tailored business development services can elevate your sales performance! Let’s work together to create a powerful strategy that drives revenue and success for your business.

  • Customer Service

     

    Enhance your customer experience with our top-notch customer service solutions designed to build loyalty and satisfaction. Our dedicated team is committed to providing personalized support and resolving issues promptly, ensuring your customers feel valued. Here’s how we can help:

    📞 Handling Inquiries and Resolving Issues: Providing prompt responses to customer inquiries through email, live chat, or social media, covering topics like products, payments, and shipping. Additionally, resolving complaints related to delayed shipments, damaged items, or incorrect orders to turn negative experiences into positive ones.

    📦 Order Tracking and Return Processing: Assisting customers with order tracking and offering proactive follow-ups to ensure timely deliveries. Facilitating smooth returns and refunds by guiding customers through policies and processing exchanges or refunds quickly to build trust

    📋 Gathering and Responding to Feedback: Collecting and responding to customer feedback and reviews to better understand their experiences. Addressing both positive and negative feedback helps improve customer satisfaction and strengthens brand perception.

    🎯 Creating Personalize Experience: Offering personalized product recommendations based on past purchases or preferences, helping customers make informed choices and enhancing their overall shopping experience to increase retention and loyalty.

    Why Choose Us?

    By partnering with us, you gain a dedicated team passionate about delivering exceptional customer service. Our commitment to responsiveness and quality ensures your customers receive the support they deserve, fostering long-term loyalty.

    Ready to Elevate Your Customer Service?

    Contact us today to discover how our personalized customer service solutions can enhance your brand’s reputation and drive customer satisfaction! Let’s work together to create a remarkable customer experience that sets you apart from the competition.

  • E-Commerce Fulfillment

     

    If you’re short on time for order processing and inventory management, you can rent our warehouse and add these services! Elevate your online business with our comprehensive e-commerce fulfillment services designed to optimize your operations and enhance customer satisfaction. Our expert team is dedicated to ensuring that your products reach customers swiftly and efficiently through the following services:

    📊 Inventory Management: Manage inventory by storing products in warehouses, tracking stock levels, and ensuring timely restocking. This helps businesses maintain optimal inventory levels and prevent stockouts or overstock situations.

    📦 Order Processing and Packing: Order processing by picking, packing, and preparing products for shipment. They ensure that orders are accurately fulfilled, packed securely, and ready for timely dispatch to customers.

    🚚 Shipping and Delivery: Coordinate shipping logistics, selecting the best carriers to ensure fast and cost-effective delivery. They provide tracking information to customers and manage returns to streamline the overall shipping process.

    📝 Regular Stock Audit: We conduct regular stock audits to ensure accurate inventory levels and minimize discrepancies. This helps maintain optimal stock management and ensures that businesses are aware of their inventory status at all times.

    Why Choose Us?

    By partnering with us, you gain a dedicated team that is passionate about your success. Our focus on efficiency and customer satisfaction allows you to concentrate on growing your business while we manage the complexities of fulfillment.

    Ready to Transform Your E-Commerce Fulfillment?

    Contact us today to discover how our tailored fulfillment services can streamline your operations and enhance customer satisfaction! Let’s work together to create an efficient and reliable fulfillment process that drives your success.

  • E-Commerce Management

     

    Transform your online business with our comprehensive e-commerce management solutions designed to optimize every aspect of your store. Our expert team is dedicated to driving growth and enhancing customer satisfaction through the following services:

    🛒 Platform and Product Management :We will assist in managing and updating products on e-commerce platforms, including adding new products, updating prices, descriptions, images, and organizing categories.

    🚀 Store Optimization and Promotion: We will assist in running paid ads on e-commerce platforms to boost your product visibility. Additionally, I will design attractive promotions such as discounts, vouchers, and organize flash sale events to drive sales. This strategy aims to increase traffic to your store and attract more customers.

    🤝 Customer Service : We promptly handling inquiries, resolving complaints, tracking orders, processing returns, gathering feedback, and offering personalized product recommendations. These tasks ensure customer satisfaction, build loyalty, and create a positive shopping experience.

    📊 Performance Reporting : We will monitor sales performance and provide regular reports on the most popular product trends, customer behavior, and opportunities for improvement. This data will help you make more informed decisions for your future business strategies. 

    Why Choose Us?

    By partnering with us, you gain a dedicated team of e-commerce professionals who are passionate about your success. We take the complexity out of e-commerce management, allowing you to focus on your core business while we handle the details.

    Ready to Take Your E-Commerce Business to the Next Level?

    Contact us today to discuss how our tailored management services can drive your success and unlock your e-commerce potential! Let’s work together to create a thriving online store that exceeds your expectations.

  • Internet Research

     


    In a world flooded with information, finding reliable and relevant data can be like searching for a needle in a haystack. That's where I come in. As your dedicated virtual assistant, I specialize in conducting thorough and targeted internet research to uncover the insights and information you need to make informed decisions and drive your projects forward.


    🔍 Comprehensive Research: Whether you need market trends, competitor analysis, or industry insights, I've got you covered. I delve deep into online databases, academic journals, industry reports, and reputable sources to gather the most accurate and up-to-date information available.


    📊 Data Analysis: Don't just collect data; understand it. I analyze and synthesize the findings of my research, distilling complex information into actionable insights and strategic recommendations that empower you to make informed decisions and seize new opportunities.


    📑 Report Generation: Present your findings with confidence. I compile my research into clear, concise, and visually appealing reports, presentations, or summaries, customized to your specifications and tailored to your audience, ensuring that your message is conveyed effectively and professionally.


    💼 Competitor Intelligence: Stay one step ahead of the competition. I conduct in-depth analyses of your competitors' strategies, strengths, weaknesses, and market positioning, providing you with valuable insights that help you identify areas for differentiation and gain a competitive edge.


    🔒 Data Security and Confidentiality: Your trust is my top priority. I adhere to strict confidentiality protocols and data security measures, ensuring that your sensitive information remains protected and handled with the utmost care and discretion.


    🚀 Customized Solutions: Your research needs are unique. I tailor my services to align with your specific objectives, timelines, and budget constraints, delivering customized solutions that meet your requirements and exceed your expectations.


    Ready to unlock the power of information? Contact me today to learn how my internet research service can help you uncover valuable insights, make smarter decisions, and achieve your goals!


  • LET'S DISCUSS!

    I would love to collaborate and see if we are a good fit.

    ADDRESS

    DKI Jakarta, Indonesia

    EMAIL

    yourva@shintaanggraini.com

    PHONE

    +62 851 7447 7119

    WEBSITE

    www.shintaanggraini.com